Help with Reset your password

Q:How do I reset my password?

  • Answer the questions exactly as you had when you first set-up your User ID and password. Your answers are case sensitive
  • Enter and confirm your new password. Your new password must:
    • Be different from your Online ID
    • Be different from your previous 5 Passcodes
    • Be 8 to 20 characters
    • Use at least 1 upper case letter, 1 lower case letter, and 1 number
    • Not repeat the same number or letter more than 3 times in a row
    • Not contain spaces, and may only use these characters @ # * ( ) + = { } / ? ~ ; , . - _
  • Your Password should be difficult for others to guess. Also, remember your password is case sensitive
  • Click “Reset Password” to have your password reset