Help with Reset your password
Q:How do I reset my password?
- Answer the questions exactly as you had when you first set-up your User ID and password.
Your answers are case sensitive
- Enter and confirm your new password. Your new password must:
- Be different from your Online ID
- Be different from your previous 5 Passcodes
- Be 8 to 20 characters
- Use at least 1 upper case letter, 1 lower case letter, and 1 number
- Not repeat the same number or letter more than 3 times in a row
- Not contain spaces, and may only use these characters @ # * ( ) + = { } / ? ~ ; , . - _
- Your Password should be difficult for others to guess. Also, remember your password
is case sensitive
- Click “Reset Password” to have your password reset